Faq

General Questions:

For general inquiries, please visit our contact page

Online Orders:

How do I change or cancel my order?

Do you offer price adjustments?

Will I be charged sales tax?

Do you ship internationally?

What is your returns policy?

How long does it take to process a return?

Where do I enter the promo code?

What is Afterpay?

Tools and Products:

How do I register my hair tool?

What kind of warranty do I have?

Where can I purchase PYT products in person?

My plates broke, is that covered in my warranty?

I Bought It At A Store:

Where can I return this? Can you send me my receipt, I lost it? Can I exchange this? My store is gone and I’m supposed to get free hairstyling/ free shampoo/ etc.