For general inquiries, please visit our contact page
How do I change or cancel my order?
Do you offer price adjustments?
Will I be charged sales tax?
Do you ship internationally?
What is your returns policy?
How long does it take to process a return?
Where do I enter the promo code?
What is Afterpay?
Tools and Products:
How do I register my hair tool?
What kind of warranty do I have?
Where can I purchase PYT products in person?
My plates broke, is that covered in my warranty?
I Bought It At A Store:
Where can I return this? Can you send me my receipt, I lost it? Can I exchange this? My store is gone and I’m supposed to get free hairstyling/ free shampoo/ etc.